here

HERE SUPPORT

A little help.
A little more connected.

Here brings adults together around places they visit. Need a hand? We’re here to help.

Get Here for Android

Explore Here & download

Scan to visit the Here download page

Share cacheog.com/here or download the QR code.

Get in touch

Email [email protected], or use Send feedback in the app’s Profile. Include your phone model, app version, and what happened. Screenshots can help—please remove private information first.

Never send your password or sign-in code. Here is not an emergency service.

Common questions

How will the new messaging update work?

In the messaging update, use Compose in All messages to choose a community or person. A first private message is a request the recipient can accept or decline. Private conversations support mute, block and report. Tap a reaction to add it, change it, or remove your selection. Use Delete on your own message to remove its content for everyone; replies remain. Private messages are not end-to-end encrypted. These controls require the messaging update and may not yet appear in older versions.

How do I sign in or restore my account?

Use the same email address you previously verified in Here. Request a sign-in code, check your inbox and spam folder, then enter the newest code. Signing in with a different email does not merge your accounts.

How do community suggestions work?

With your permission, Here recognizes visits to participating community locations and suggests places to join. Spend a few minutes at the location. Suggestions depend on location accuracy, phone settings, and device behavior; they may not arrive immediately. Your live location is not visible to other members.

Check location suggestions in Profile and your phone’s location and notification permissions. You can suggest a new community from Nearby for organizer review.

How do I control notifications?

Open Profile → Notifications to choose which activity you hear about. You can also mute a thread. Nearby suggestions have a separate location setting. Android may show an ongoing, silent location-service notice while background suggestions are enabled.

How do I report a post?

Open the post and use its more-options menu to report it. You can also contact support about a safety or access issue. Membership does not verify affiliation with a school or organization.

How do I delete my account?

See our account-deletion instructions. Removing the app from your phone does not delete your account.

Here is operated by Cache Operations Group LLC and is intended for adults 18 and older.